Terms of Use
Effective Date: July 21, 2026
Last Updated: July 21, 2026
Welcome to the Carmel Physical Therapy website ("Website"), located at www.carmelpt.com. These Terms of Use ("Terms") govern your access to and use of the Website and any content, features, educational materials, appointment request services, and related resources provided through it.
By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. About the Website
The Website provides information about Carmel Physical Therapy, educational resources related to physical therapy and wellness, appointment request functionality, newsletters, blog content, and links to related services.
The Website is intended for informational and educational purposes only.
Certain services accessible through the Website, including The AI Injury Code, are governed by their own Terms of Use and Privacy Policy.
2. Medical Disclaimer
The information provided on this Website, including text, graphics, videos, blog articles, exercise demonstrations, downloadable materials, and other content, is provided solely for general educational and informational purposes.
Nothing on this Website constitutes medical advice, physical therapy treatment, diagnosis, or a recommendation that any particular treatment is appropriate for you.
Every individual is different, and health-related decisions should be made in consultation with an appropriately qualified healthcare professional.
Never disregard professional medical advice or delay seeking medical care because of information you have read on this Website.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.
3. No Physical Therapist–Patient Relationship
Your use of this Website does not establish a physical therapist-patient relationship with Carmel Physical Therapy.
A professional clinical relationship is established only after appropriate evaluation, completion of required intake documentation, informed consent, and acceptance as a patient by Carmel Physical Therapy.
Communications submitted through this Website, including contact forms, appointment requests, newsletters, or other inquiries, do not themselves establish a provider-patient relationship.
4. AI Tools and Educational Technology
This Website may provide access to educational artificial intelligence ("AI") tools or link to AI-powered services.
AI-generated information is intended solely for educational purposes.
Artificial intelligence systems may generate incomplete, inaccurate, outdated, or incorrect information.
AI-generated responses should never be considered medical advice, diagnosis, or treatment recommendations and should not replace evaluation by a qualified healthcare professional.
You remain solely responsible for decisions you make based upon information obtained through AI tools.
The AI Injury Code is governed by its own Terms of Use and Privacy Policy.
5. Appointment Requests
Submitting an appointment request through this Website does not guarantee an appointment.
Appointments are subject to availability and confirmation by Carmel Physical Therapy.
Online scheduling services may be provided through third-party scheduling platforms. Your use of those services is also subject to the applicable third-party terms and privacy practices.
6. Acceptable Use
You agree to use the Website only for lawful purposes.
You agree not to:
violate any applicable law or regulation;
interfere with the operation or security of the Website;
attempt unauthorized access to the Website or related systems;
upload malicious software or harmful code;
use automated systems, bots, spiders, or scraping tools without authorization;
impersonate another person;
interfere with another person's use of the Website; or
use the Website in any manner that could damage Carmel Physical Therapy or its users.
7. Intellectual Property
The Website and all content available through it—including text, graphics, logos, branding, photographs, videos, software, design, educational materials, blog articles, downloadable resources, and other content—are owned by Carmel Physical Therapy or its licensors and are protected by applicable intellectual property laws.
You may access and use Website content solely for your personal, non-commercial use.
You may not reproduce, distribute, modify, publicly display, publish, sell, license, scrape, create derivative works from, or otherwise exploit Website content without prior written permission, except as permitted by applicable law.
8. Third-Party Websites and Services
The Website may contain links to third-party websites and services, including appointment scheduling platforms, social media platforms, educational resources, and The AI Injury Code.
We do not control third-party websites and are not responsible for their content, availability, privacy practices, or security.
Accessing third-party websites is at your own risk.
9. Disclaimer of Warranties
The Website and all information made available through it are provided on an "AS IS" and "AS AVAILABLE" basis.
To the fullest extent permitted by law, Carmel Physical Therapy disclaims all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or availability.
We do not warrant that the Website will operate without interruption, be error-free, or always be available.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Carmel Physical Therapy and its owners, employees, contractors, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising from or relating to:
your use of or inability to use the Website;
reliance on Website content;
reliance on educational materials;
reliance on AI-generated information;
interruptions or errors in Website operation; or
third-party websites or services.
Nothing in these Terms limits liability where such limitation is prohibited by law.
11. Indemnification
You agree to defend, indemnify, and hold harmless Carmel Physical Therapy and its owners, employees, contractors, affiliates, and service providers from any claims, damages, liabilities, costs, expenses, or attorneys' fees arising from:
your use of the Website;
your violation of these Terms; or
your violation of applicable law.
12. Privacy
Your use of this Website is also governed by our Privacy Policy.
If you choose to use The AI Injury Code, your use of that service is additionally governed by the AI Injury Code Privacy Policy.
13. Changes to the Website
We reserve the right to modify, suspend, discontinue, or remove any portion of the Website at any time without prior notice.
We are under no obligation to maintain any particular feature or content.
14. Changes to These Terms
We may revise these Terms from time to time.
When material changes are made, we will update the "Last Updated" date shown above.
Your continued use of the Website following the effective date of revised Terms constitutes acceptance of those revised Terms.
15. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Contact Us
If you have questions regarding these Terms of Use, please contact:
Carmel Physical Therapy
Email: carmel@carmelpt.com